Unilab Streamlines its B2B Healthcare Distribution Channel in the Philippines

As the leading pharmaceutical company in the Philippines, Unilab maintains an important sales channel with 21 distributors that supply Unilab products to around 10,000 trade accounts such as drugstores, supermarkets and groceries. Distributors used a locally-developed application previously for transactions, but issues with sales visibility and fragmented data prompted a move to a more modern solution.


Unilab

Company

Unilab

Location

Mandaluyong, Philippines

Industry

Manufacturing

REVENUE

Over $1 billion USD

EMPLOYEES

4,000+

NUMBER OF USERS

122

NUMBER OF SUBSIDIARIES

23

OTHER SOLUTION CONSIDERED

SAP

SYSTEM REPLACED

Locally-developed system

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld

IMPLEMENTATION PARTNER

CloudTech

Location

Makati City, Philippines

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“All of our goals in moving to the cloud for business continuity purpose have been realised. For future projects, NetSuite provides an agile platform that can be pivotal in continued innovation and growth.” Edward C. Inocentes, AVP, Sales Operations Group, Sales and Channel Development, Unilab, Inc.

Pharmaceutical Firm Gains Business Insights and Reliable, Unified Data

B2B efficiency for Unilab and partners
Unilab has rolled out NetSuite OneWorld for its distributors to enable them to easily manage inventory and billing processes and fulfil orders for Unilab consumer health and pharmaceutical goods. NetSuite allows Unilab to treat each distributor as a business partner to better manage inventory, including the use of serialised inventory for FEFO (first expiry, first out) distribution.
Real-time visibility and business continuity
With OneWorld, Unilab now has real-time data visibility to track product sales and promotions, rather than relying on manual reports from distributors. Vital information is standardised and accessible for both Unilab and partners. As a cloud-based system, NetSuite also provides a disaster-protection measure that would stabilise the entire system during unexpected events like typhoons.
New agility for innovation and growth
Unilab is using NetSuite OneWorld for inventory and financial management for a new direct-to-consumer web store, opening an innovative channel for the company. And Unilab is positioned to roll out NetSuite OneWorld for small drugstore distributors in other Southeast Asia nations, in which the locally-developed system continues to be used.

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