Titan Shops

A Campus Retailer Watches Ecommerce Efforts Pay Off During School Closures

Titan Shops, based at California State University, Fullerton, sells everything from course materials and class supplies to sweatshirts and snack foods to a captive campus population. In recent years, it's built an ecommerce storefront to grow general merchandise sales while digital course materials continue to replace traditional printed textbooks. The team didn’t know it, but that work was actually preparing Titan Shops to excel through the impact of the coronavirus.

(opens in new tab)

“The challenges of COVID-19 have actually allowed our staff to leverage NetSuite even more, putting us in a better position to serve the campus when everyone returns.” Kim Ball, Director, CSU Fullerton Titan Shops