PMC Commercial Interiors

PMC Commercial Interiors Overhauls Operations to Connect Disparate Systems and Slash Manual Overhead

PMC Commercial Interiors serves a wide range of organisations in creating productive, efficient and aesthetically-pleasing workspaces. The company determines workplace needs and goals, helps to choose furniture, architectural products and technology, and brings it all together. Originally founded as the Raleigh Office Supply Company in 1945, the business changed hands several times before being purchased by current CEO Harry Chalker.


Company

PMC Commercial Interiors

Location

Morrisville, N.C.

Industry

Services, Wholesale/Distribution

Employees

100-250

REVENUE

2019 projected: $92 million

Number of USERS

140

SYSTEMS REPLACED

DDMS Insight and Microsoft Dynamics

OTHER SOLUTIONS CONSIDERED

Cameleon, Core, eManage

NetSuite Products Implemented

ERP/Financials
CRM
Advanced Inventory
Project Management
SuiteCommerce Advanced

IMPLEMENTATION PARTNER

Big Bang ERP Inc

LOCATION

Montreal, QC, Canada


“We work with businesses large and small that care about their facilities and see the connection between workspace and desired results.” Harry Chalker, CEO, PMC Commercial Interiors
“We work with businesses large and small that care about their facilities and see the connection between workspace and desired results.” Harry Chalker, CEO, PMC Commercial Interiors

Complexity + Disconnected Processes = Chaos

LEARN HOW CLOUD ERP CAN STREAMLINE YOUR BUSINESS.

Schedule a free consultation

NetSuite as Change Agent

1

Acquisition fuels growth

PMC Commercial Interiors grew rapidly after Chalker took over in 2011, increasing from 20 employees and $22 million in revenue to 91 employees and $44.6 million in revenue by 2015. But even though sales and headcount were exploding, the infrastructure behind the scenes was not keeping up.

2

Outdated toolset multiplies manual burden

Legacy systems required duplicative work, with staff rekeying data up to 12 times into various platforms. Financial segmentation was extremely time-consuming and batch jobs to run processes like the company’s A/R ledger could take up to 24 hours or more. Reporting was completely static with no way to manipulate data.

3

Tailored approach provides differentiation

With NetSuite as its partner, PMC Commercial Interiors has everything it needs to accelerate its growth plans—a technology foundation to attract talent, a platform that scales and real-time access to data to empower innovation and expansion in its product line.


4

Phased rollout transforms business processes

NetSuite connects seamlessly to PMC’s document management, e-verification, tax compliance and payment processing platforms. There’s no manual data entry and data is available to any team member immediately. PMC can segment customers using predefined paths and the customer portal allows it to focus on larger projects.


Resources


Learn How the #1 Cloud Business Suite Can Transform Your Business

Schedule a free consultation