P&B Intermodal Services Figured Out How to Grow; Now It's Tackling Data

In 1975 in Hoboken, N.J., a Croatian immigrant and four of his friends founded a business maintaining trailers for local trucking companies. Today, that company has blossomed under the guidance of the founder's son into P&B Intermodal Services, a nationwide resource for railroads. However, the rapid growth and expansion brought technical challenges as management looked to harness the resulting data for better decision-making.


COMPANY

P&B Intermodal Services

LOCATION

Hoboken, N.J.

INDUSTRY

Transportation maintenance and repair

EMPLOYEES

625

REVENUE

$85 million

NUMBER OF USERS

10

SYSTEM REPLACED

QuickBooks

OTHER SOLUTION CONSIDERED

SAP

NETSUITE PRODUCTS IMPLEMENTED

NetSuite
Advanced Customer Support
SuiteSuccess Starter Module

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“We’ll get to the real rich operational data. That is the holy grail of where we are heading with one source of the truth.” Jack Collins, SVP of Finance, P&B Intermodal Services

Pushing the Business Forward

Accelerating with age
Under the original founders and during its first three decades of operation, P&B focused solely on serving the Northern N.J. market. In the last 10 years, the founder's son, John Picinic Jr. and his sisters, Dina and Joanne, have led the organisation to a national presence with 75 locations and annual revenues of $85 million.
Moment of un-clarity
P&B's expansion made actionable data more critical than ever, and with the company sending out more than 40,000 invoices a month, its QuickBooks installation frequently crashed, leaving management unable to analyse everything from profitability to accounts receivable.
Getting a more complete picture
After implementing NetSuite in just 100 days with SuiteSuccess, P&B has eliminated mistake-prone manual entry and, with help from NetSuite’s Advanced Customer Support, is better measuring employee productivity and billing. NetSuite has allowed more accurate Accounts Receivable reporting and efficient processing of payments on the 55,000+ invoices each month. P&B is now able to fine tune its business by dissecting costs and profitability for each of its locations.
Much more on tap
With its newfound ability to tap actionable data, P&B wants to take things to the next level via integrations with NetSuite. P&B also wants to capture better data by getting mechanics to record additional details, and that means engineering culture change and simple-entry, user-friendly platforms.

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