Masterpack Uses NetSuite for Global Subsidiaries

Masterpack Group Scales Its Packaging Business With NetSuite ERP

Masterpack Group is a 100-year-old, family-run company based in the Netherlands that develops business-to-business packaging solutions. Under the direction of the founding family’s fifth generation, Masterpack creates polypropylene (PP) and polyethylene (PE) woven products used as packaging for clothing, industrial bulk packaging and outdoor furniture covers.

Company

Masterpack Group

Location

Enschede, Netherlands

Industry

Wholesale Distribution

EMPLOYEES

25-100

NUMBER OF SUBSIDIARIES

SYSTEM REPLACED

Unit4

NETSUITE PRODUCT IMPLEMENTED

NetSuite OneWorld

IMPLEMENTATION PARTNER

Profource

Location

Rotterdam, Netherlands

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“We implemented NetSuite in March 2020, and three weeks later, we had to work from our homes. NetSuite’s cloud-based system saved our life because it allowed us to work remotely.” Michelle de Winter, Founder/CEO, Masterpack Group

Preparing for the Future

Standing the test of time: Masterpack Group developed from a trading company in the early 1920s to a global player in the PP and PE packaging industry. The company’s focus on extensive R&D, tailor-made packaging solutions and its commitment to environmental sustainability has grown the brand’s global footprint and helped Masterpack ink deals with enterprises like Monsanto and Nestle.

Expansion adds complexity: Masterpack Group expanded into a complex business with subsidiaries, multiple ecommerce platforms, joint ventures in Thailand and China, and production partners in Vietnam and Bangladesh. The company’s outdated ERP system, Unit4, kept information in silos and rendered leadership unable to automate financial reporting across business units. Also, its ecommerce platform was disconnected from order management and billing systems, requiring a lot of manual work to process sales and invoices.

Automated reporting, easier invoicing: Masterpack Group automated its financial reporting by implementing NetSuite’s cloud-based ERP system, increasing accuracy and saving time. It also enhanced its sales and invoice processes with API and EDI connections between NetSuite and its ecommerce websites, eliminating the need to manually enter up to 20 orders a day from a single customer.

All systems go: Masterpack Group aims to further develop its operational processes in preparation for increased ecommerce sales. It also plans to open a warehouse in the coming year and will rely on NetSuite WMS to optimise the new operation.